Privacy Policy for NRAS, Inc. DBA Enduring Facial and Body Wellness
Effective Date: June 18, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
NRAS, Inc., doing business as Enduring Facial and Body Wellness (“Enduring,” “we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information when you interact with our website and services:
Personal Information: name, email address, phone number, and physical address; payment information when you make a purchase or request services; opt-in records and timestamps for all communication channels (SMS, email, etc.); appointment and treatment scheduling details and service preferences.
Non-Personal Information: IP address, browser type, device information; website usage patterns and analytics data; cookies and similar tracking technologies.
Customer Communication: records of inquiries and service requests; appointment history and feedback; communication preferences and consent records.
2. How We Use Your Information
We use the information we collect to provide and improve our services, process transactions and manage appointments, communicate with you about your inquiries and appointments, send appointment reminders and service updates (if you’ve opted in), send marketing communications (only with your explicit consent), enhance website functionality, ensure security and prevent fraud, maintain records of your communication preferences and consent, and comply with legal obligations.
3. SMS Text Messaging Program, Terms & Compliance
Program Description: Users must provide express consent before receiving any SMS messages. By opting into our SMS messaging services, you agree to receive text messages from Enduring Facial and Body Wellness related to our aesthetic and wellness services, which may include appointment reminders and confirmations, service updates and notifications, and promotional offers and marketing messages (if you’ve specifically consented).
Opt-In & Consent: You will only receive SMS messages if you have explicitly opted in through our website or other authorized channels. Users provide consent by manually selecting an unchecked checkbox prior to form submission, and must enter their phone number and actively select the consent checkbox before submitting the form. We maintain timestamped records of all opt-in actions. Consent to receive marketing messages is always optional and separate from consent to receive transactional messages. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable state and federal laws.
Opt-Out Instructions: You can cancel SMS notifications at any time by replying “STOP” to any message from us. You will receive a final confirmation message confirming your opt-out, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately and honored permanently.
Message Frequency: Message frequency varies based on your interactions with our business and the services you’ve requested. Marketing messages are sent up to 4 times per month. Customer care and appointment-related messages vary based on your scheduled appointments and service activity.
Help & Support: Reply “HELP” for assistance at any time, or contact us directly at (407) 504-7807 or enduringmedspa@gmail.com. Customer support is available during our regular business hours: Tuesday, Wednesday, and Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 4:00 PM (closed Monday, Thursday, and Sunday).
Carrier Information: Standard message and data rates may apply based on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and most major U.S. carriers.
SMS Data Protection Statement: No mobile information, including phone numbers and SMS consent data, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share limited information only with service providers who assist in our business operations (e.g., payment processing, appointment scheduling software) and SMS aggregators and telecommunications providers solely for delivering messages you’ve consented to receive, all of whom are contractually obligated to maintain confidentiality and are prohibited from using your data for their own marketing purposes. We may also disclose information when required by law, legal process, or court order, or to protect our rights, property, or safety, and in connection with a merger, acquisition, or sale of business assets, in which case your data remains protected under this policy. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver messages to you.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including encryption of sensitive data, secure access controls, regular security assessments, employee training on data protection, and incident response procedures. No method of transmission over the internet is 100% secure, and while we use commercially reasonable means to protect your information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, analyze site traffic, improve website functionality, and measure the effectiveness of our marketing. You may control cookies through your browser settings; disabling them may limit certain features of our website.
7. Your Rights & Choices
You have the right to access, update, or delete your personal information; opt out of marketing emails by clicking “unsubscribe”; opt out of SMS messages by replying “STOP”; request information about how we process your data; withdraw consent for future communications; and lodge a complaint with a supervisory authority if you believe your rights have been violated. To exercise these rights, contact us at enduringmedspa@gmail.com or (407) 504-7807. We will respond within 30 days or as required by applicable law.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the updated policy on this page with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
Enduring Facial and Body Wellness
2828 Casa Aloma Way, Suite 200, Winter Park, FL 32792
Phone: (407) 504-7807
Email: enduringmedspa@gmail.com
For SMS-related inquiries, reply HELP to any message from us, or contact us using the information above.
10. Consent & Acknowledgment
By using our website, services, and opting into SMS communications, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms & Conditions.
© 2026 Enduring Facial and Body Wellness. All rights reserved.